Job Openings >> Business Analyst
Business Analyst
Summary
Title:Business Analyst
ID:1202
Department:Information Technology
Location:N/A
Description
JOB SUMMARY
The Business Analyst gathers, analyzes, specifies, and validates the business needs of National MI. This includes interviewing users and gathering and compiling user requirements to convey to development teams throughout the agile software development lifecycle, testing, and training. The Business Analyst will also create the functional and/or technical requirements, along with user interface requirements, as needed to support business requirements.
 

ESSENTIAL JOB DUTIES & RESPONSIBILITIES
  • Interview users and review existing documentation to elicit business requirements.
  • Create software development lifecycle artifacts to document business requirements, functional specifications, and deliverables.
  • Hands-on modeling to represent business activities in diagrams or other hands-on experience with documenting a system or a feature, as demonstrated by the use of unified modeling language (UML), or any other notation to represent a business need. 
  • Monitor support tickets related to the enterprise transaction system, and identify process or training related issues.
  • Design and deliver project artifacts, including process workflows, business rules, wireframes, screen element specifications, user stories, and acceptance test cases.
  • Design and develop materials and system structure, forms, and media that enhance insurance and document processes.
  • Adhere to policies and procedures for the Information Technology Department.
  • Document disaster recovery plans.
  • Provide end-user assistance regarding systems and related software.
  • Ensure users and customers are provided professional, courteous, and timely responses and communications.
  • Collaborate with developers and subject matter experts to establish the vision and analyze tradeoffs between functional and performance needs.
  • Recommend additions or enhancements to the company’s hardware and software environment to provide the highest cost/benefit efficiency.
  • Oversee the in-house information system and ensure proper communication related to changes and developments.
  • Establish and maintain a library of technical documents and publications that support the insurance and document management systems.
  • Accomplish organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  
ESSENTIAL COMPETENCIES
  • Bachelor’s degree in information technology, business, or related field or equivalent combination of education and work experience.
  • At least three years’ experience and knowledge in information technologies, processes, software development lifecycles, and strategic initiatives. 
  • Prior experience within the insurance, mortgage, or related industry is preferred.
  • Experience and familiarity with agile software development lifecycle methodology.
  • Thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
  • Knowledge of Windows, Microsoft Word, Excel, PowerPoint, Visio, Access and other Windows-based software applications.
  • Skill in requirements elicitation and requirements management, as demonstrated by experience with, and preference for, types of documentation and requirements management tools such as JIRA, Rally or Remedyforce.
  • Fosters collaboration toward a common vision and shared goals.
  • Familiar with mortgage concepts, practices, and procedures.
  • Skill in verbal and written communication, as well as the ability to produce presentations, and to make public presentations.
  • Works ethically, and with integrity, supporting organizational goals and values.
  • Maintains confidentiality of information and uses information appropriately.
  • Analyzes and interprets information accurately.
  
National MI is an Equal Employment Opportunity employer and is committed to a diverse workforce. We value and actively seek to recruit, develop, and retain individuals with varied backgrounds and experiences reflecting the full diversity of the communities that we serve. It is the policy of the National MI to comply with all applicable laws concerning the employment of persons with disabilities.
 
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