The role of the Payroll and Benefits Specialist is to provide coordination and support for HR programs and processes, with a focus on payroll on benefits, as well as provide back-up facilities and logistics support, as needed. This position is also the main internal and external customer service contact for HR programs and services related to payroll, benefits and recruitment.
 
Job Duties and Responsibilities

• Demonstrate excellent internal customer service and cordial and professional communication when interacting regularly with NMI employees at all levels.
• Partner with Director of Compensation to timely process and ensure the accuracy of the semi-monthly payroll.
• Work with employees and ADP to coordinate employee Leaves of Absence.  
• Partner with Director of Compensation to review and maintain National MI benefits programs, including coordinating the annual benefits open enrollment.
• Assist with inquiries for ezLaborManager.
• Communicate with job applicants, run background checks and complete offer letters.
• Administer new employee onboarding process, including adding new employee names to ADP database and submit new hire tickets to IT.
• Produce and maintain confidential reports and documents using various company systems/databases to capture information, and independently update department documents as needed.
• Assist with performance evaluation documents and information management.   
• Track, update and maintain employee files (electronic & physical).
• Serve as back-up in most Facilities activities including acting as main contact for the building, coordinating and implementing office needs, such as the office environment, supplies, and supporting technologies (e.g., phone systems, and fax and conference call solutions).
• Submit work orders for staff (HVAC, Lights, janitorial issues, etc.).
• Assist with facilities space planning.
• Assist with tracking policy acknowledgement (employee and contractor), policies, procedures, exceptions and initiatives.
• Provide ad hoc project assistance, as needed.

Skills and Competencies

• High school diploma or GED required, undergraduate degree preferred or the equivalent work experience.  PHR preferred.
• Minimum of 3 years of human resources, specifically with payroll and benefits, including leaves of absence.
• Prior experience with a payroll system strongly preferred.ADP TotalSource and/or ezLabor Manager are strongly preferred.
• Fully proficient with MS Office Suite (Word, Excel, PowerPoint) and SharePoint.
• Strong organizational, interpersonal and communications skills, both written and verbal.
• Must have excellent attention to detail.
• Strong customer service skills and values.
• Ability to adapt and be flexible to changing priorities and varied duties on a daily basis.
• Works ethically and with integrity supporting organizational goals and values.
• Ability to work in fast-paced office environment with frequent tight deadlines, interruptions and occasional long hours/overtime.
• Displays commitment to excellence.
• Completes work in a timely manner and meets deadlines.
• Meets productivity standards and achieves key outcomes.
• Dependable and keeps commitments.
• Contributes to building a positive team spirit and treats others with respect.
• Maintains confidentiality of information and uses information appropriately.
• Exhibits sound judgment when making decisions and recommendations.
• Fosters collaboration toward a common vision and shared goals.