JOB SUMMARY

The Software Testing Manager is responsible for driving improvements and efficiencies across software testing teams. The Manager ensures that testers are adhering to best practices. The Manager will partner with development, project management, and product management teams on test strategy and planning to enable automation efficiency, to meet established test coverage and to meet critical timelines without sacrificing overall quality.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Understand and scope testing efforts by analyzing the requirements and integration dependencies of software development projects.
• Estimate time, resources and budget required to perform software development project testing.
• Build testing team of professionals with appropriate skills, attitudes and motivation.
• Develop and recommend goals and action plans for approval by senior management.
• Identify training requirements for developing staff.
• Support and develop individuals within team through coaching, feedback and mentoring to assist team in accomplishing professional and technical responsibilities.
• Supervise, coach and mentor direct reports.
• Assign work to team members, evaluate performance and work to develop team skill sets.
• Responsible for maintaining appropriate staffing levels.
• Monitor and control test plan execution, reviews, defect logging and resolution verifications.
• Monitor defects throughout each testing cycle for tracking and reporting.
• Ensure only high quality software is released.
• Provide subject matter expertise in regards to software governance, determining software development best practices and procedures.
• Support documentation and validation of processes necessary to assure software development and testing teams meet the organization’s governance processes.
• Perform ad hoc responsibilities, as needed.
    

ESSENTIAL COMPETENCIES

• Bachelor’s degree in Computer Science, relevant/related IT field or equivalent combination of education and work experience.
• Five or more years of prior software test management experience.
• Eight or more years of experience using software test tools such as HP Quality center or JIRA or equivalent.
• Experience in creating technical documentation such as functional requirements, technical standards, test plans.
• Knowledge of test best practices, methodologies and standards.
• Familiar with agile software development methodology.
• Advanced proficiency in Microsoft Project, Visio, Excel, Word and PowerPoint.
• Knowledge of databases.
• Skill in verbal and written communication.
• Organizational and leadership abilities.
• Interpersonal skills and the ability to work cross functionally with other leaders.
• Decision-making skills including ability to escalate issues, risks as appropriate.
• Works ethically and with integrity supporting organizational goals and values.
• Completes work in a timely manner and meets deadlines.
• Meets productivity standards and achieves key outcomes.
• Maintains confidentiality of information and uses information appropriately.
• Fosters collaboration toward a common vision and shared goals.